REVIEW · BANFF
Banff: Gondola, Hot Spring and Three Lakes Tour
Book on GetYourGuide →Operated by Banff & Jasper Travels · Bookable on GetYourGuide
A day of Banff views and hot-soak time. I like how this tour strings together the big Rocky Mountain moments—Banff Gondola for the ride up Sulphur Mountain, then Banff Upper Hot Springs for a mineral-water break—without feeling rushed in every single stop. One more thing I really appreciate: the day is built for photos, with multiple scenic pull-offs like Surprise Corner and viewpoints around Bow Falls, plus time in Banff town for food and browsing.
The main drawback is cost shock if you assume everything is included. The tour price covers the guide, transport, and national park pass, but you pay separately on site for Banff Gondola, Upper Hot Springs admission, and the Lake Minnewanka boat cruise ticket.
In This Review
- Key highlights to look for on this tour
- How the day flows: Gondola, soak, waterfalls, then lakes
- Getting there from Calgary or Canmore without stress
- Banff Gondola up Sulphur Mountain: the view payoff
- Surprise Corner and Bow Falls: quick stops that hit hard
- Banff Upper Hot Springs: where the day slows down
- Banff downtown break: shops, food, and easy wandering
- Lake Minnewanka: boat, swim, picnic, or hike
- Two Jack Lake and Johnson Lake: a calmer rhythm
- A guide can make or break this kind of day
- Price and value: what $79 includes, and what you must budget
- What to bring (and what to skip)
- Who should book this tour, and who should reconsider
- Should you book Banff Gondola, Hot Spring and Three Lakes Tour?
- FAQ
- What is the duration of the Banff Gondola, Hot Spring and Three Lakes Tour?
- Are the Banff Gondola and Upper Hot Springs tickets included?
- Is the Lake Minnewanka boat cruise included?
- What’s included in the price besides the guided stops?
- Where does the tour pick up from?
- What should I bring for the day?
- What items are not allowed on this tour?
- Does the tour offer free cancellation?
Key highlights to look for on this tour

- Sulphur Mountain by Gondola: panoramic views up top plus a mountaintop experience.
- Upper Hot Springs minerals: relax with mountain scenery after the higher-altitude sights.
- Surprise Corner + Bow River: iconic Banff Springs Hotel and river views in quick photo windows.
- Bow Falls Viewpoint: an easy add-on near town with real “stop and stare” power.
- Three lake flavors: Lake Minnewanka time plus Johnson Lake loop-trail views and an extra Two Jack Lake photo stop.
How the day flows: Gondola, soak, waterfalls, then lakes

This is an eight-hour, checklist-style Rockies day. You’ll start with driving from Calgary or Canmore (your pickup depends on what you select), then spend your time stacking three kinds of Banff experiences: high viewpoints, a slow soak, and lake-and-town exploring.
The pacing makes sense. Gondola and viewpoints hit you when light is likely at its best, hot springs give you a reset after walking, and the lakes come last when you can switch modes—picnic, short swims, gentle hikes, or just lingering for photos.
Getting there from Calgary or Canmore without stress

You’re in an air-conditioned vehicle with round-trip transportation, plus bottled water. That matters in Banff because the driving is part of the experience, but it’s also tiring—so having a guide handle the route keeps you focused on stops rather than maps.
This tour also builds in extra scenic photo stops and wildlife-spotting pauses. You won’t count on animals every day, but the route is timed and positioned for those “right place, right time” moments that can make the day feel special.
Banff Gondola up Sulphur Mountain: the view payoff

The big headliner is the Banff Gondola ride to the top of Sulphur Mountain. Expect sweeping Rocky Mountain views once you’re up there, plus walking and time to enjoy the mountaintop area.
Two practical notes before you go:
- You’ll need a gondola ticket entry on your own, since it isn’t included in the tour price.
- If you’re afraid of heights, this is the wrong pick. Even if you manage the ride, the viewpoint area can feel exposed.
Also, timing matters for the vibe. When the air is clear, the views are what you came for. When it’s cloudy or rainy, it’s still worth it, but plan to lean on the on-site atmosphere and the shorter photo opportunities rather than expecting crisp distance.
Surprise Corner and Bow Falls: quick stops that hit hard

After the gondola and upper-mountain time, the itinerary shifts toward iconic Banff scenes—starting with Surprise Corner. This viewpoint is famous for a reason: you get the Banff Springs Hotel framed with the Bow River.
Then you’ll head to Bow Falls Viewpoint for another guided sightseeing moment. It’s located near Banff town center, which makes it an easy win even if you’re later in the day and walking slower.
The trick here is to treat these as “photo + breathe” stops. Don’t over-plan what you’ll do; just take the shots you want, then keep moving so you don’t lose your momentum for the lakes.
Banff Upper Hot Springs: where the day slows down

The highlight everyone talks about here is the soak at Banff Upper Hot Springs. This is the payoff after the viewpoints: mineral-rich water, warmer body temperature, and that calming effect of sitting still while mountains surround you.
Important reality check: admission to the hot springs is not included. Plan for that cost up front so you don’t feel squeezed mid-day when you’re already thinking about gondola and boat tickets.
One more “check your fit” point: the tour isn’t recommended for people with high blood pressure or altitude sickness. Even if you’re feeling okay, the combination of elevation changes and sitting in warm water can be a bad mix for some bodies. If you’re in that range, talk with a clinician before you go.
Banff downtown break: shops, food, and easy wandering

You get a break in Banff town for shopping and time on Banff Avenue. This is the part of the tour that’s about being a normal tourist: grabbing a snack, browsing art galleries, picking up souvenirs, or simply enjoying the town atmosphere without having to drive.
What I like about this structure is that it gives you options. If you want a quick bite before the lakes, you can do that. If you want to slow down and shop a bit, you can. And if you’re traveling solo, this downtown block is a good moment to reset your energy.
Lake Minnewanka: boat, swim, picnic, or hike
Next comes the big water stop: Lake Minnewanka. You’ll have time for a guided visit and photo opportunities, with a mix of activities you can do at your own expense, including swimming, fishing, and hiking.
Here’s the key detail: the Lake Minnewanka boat cruise ticket is not included. If you want to be on the water, budget for it and decide early so the day stays on track.
Why this stop works well in a single-day tour is that Minnewanka offers multiple “levels” of effort. You can be active—short hikes or a swim—or you can keep it simple with scenic walking and a picnic. Either way, you get that classic Banff lake feel with a lot of room to spread out.
Two Jack Lake and Johnson Lake: a calmer rhythm

After Minnewanka, you’ll pause at Two Jack Lake for sightseeing and photos, then continue to Johnson Lake for a guided visit.
Johnson Lake is the one I’d target if you like a quieter pace. You’ll have time that supports picnicking, swimming, and leisurely hikes, plus a loop trail around the lake that’s designed for scenic views without needing a marathon.
This “three lakes” approach is smart for first-timers because it prevents repeat scenery fatigue. Minnewanka gives you scale and options. Two Jack feels like a bonus viewpoint stop. Johnson gives you a more relaxed feel where you can just enjoy being outside.
A guide can make or break this kind of day

One of the most consistently praised strengths from the experience is the human factor: the guide and driver role. Many people highlight guides who:
- keep everyone together and explain where you’re going,
- take photos for the group when you need an extra set of hands,
- help with logistics at ticket counters so waiting feels shorter,
- stay patient during photo stops, even when the group wants just one more picture.
You’ll often see the difference in how smoothly the day transitions between stops. When the guide is on top of timing, the day feels like a plan. When not, you end up spending more energy figuring things out than enjoying Banff.
Price and value: what $79 includes, and what you must budget
At $79 per person, the value is strongest if you factor in what’s covered:
- round-trip transport in an air-conditioned vehicle,
- a national park pass included,
- a guide for a richer experience,
- bottled water,
- extra scenic stops for photography and wildlife viewing opportunities.
The parts not included are the big-ticket activities that shape your day:
- Banff Gondola entry,
- Upper Hot Springs admission,
- Lake Minnewanka boat cruise.
A gondola ticket is a meaningful add-on cost. One reviewer noted it can run around CA$95 to CA$100, which is a good ballpark for planning. Since hot springs and the boat cruise have separate pricing, I recommend you set aside extra money so you don’t have to make decisions under pressure once you’re already there.
If you want the gondola ride and a hot springs soak, this tour still often makes sense because the transport and guidance save you from coordinating driving, timing, and parking across multiple stops.
What to bring (and what to skip)
Bring what helps you move comfortably for viewpoints and lake time:
- comfortable shoes
- camera
- food and drinks (you can use it for picnics at the lakes)
- comfortable clothes
- a charged smartphone
Also follow what’s not allowed. Drones are not permitted, and alcohol and drugs are not allowed. High-heeled shoes aren’t a good idea for this mix of walking and viewpoints, and diving isn’t permitted.
Who should book this tour, and who should reconsider
This is a great fit if you want a full Banff day without car stress and you like structured photo stops. It also suits solo travelers well because you’re in a small group and the guide helps you with moments you might otherwise struggle to capture.
It’s not a good fit if you:
- are afraid of heights (gondola and viewpoint areas are part of the plan),
- deal with altitude sickness,
- have high blood pressure,
- need baby-specific accommodation (not suitable for babies under 1 year),
- are at the top end of the age range listed for this activity (not suitable for people over 95 years),
- have lactose intolerance (this activity flags it as a mismatch).
Seasonal note for gondola: it has maintenance closures from October 29 to 31 and again from November 4 to 15, reopening on November 16. If you’re traveling in late fall, confirm the dates before you book so you don’t plan your whole day around a closed ride.
Should you book Banff Gondola, Hot Spring and Three Lakes Tour?
Book it if you want one day that covers the essentials: Sulphur Mountain views, a real hot springs reset, iconic photo stops like Surprise Corner, and lake time that’s flexible enough for picnics, swimming, or a short hike.
Skip it (or switch your approach) if you hate paying for big add-ons on arrival, or if you know you’re sensitive to height and elevation changes. Also, if you prefer a slow, unstructured day in Banff, this is built to move and cover ground.
If you go in with the right expectations—tour price plus separate tickets for gondola, hot springs, and the Lake Minnewanka boat—the itinerary is a solid value for seeing a lot of Banff in a single day.
FAQ
What is the duration of the Banff Gondola, Hot Spring and Three Lakes Tour?
The tour runs for about 8 hours.
Are the Banff Gondola and Upper Hot Springs tickets included?
No. Entry ticket to the Banff Gondola and admission to the Upper Hot Springs are not included.
Is the Lake Minnewanka boat cruise included?
No. The Lake Minnewanka boat cruise ticket is not included.
What’s included in the price besides the guided stops?
Round-trip transportation in an air-conditioned vehicle, a national park pass, a knowledgeable guide for the day, complimentary bottled water, and extra scenic stops for photography and wildlife viewing opportunities.
Where does the tour pick up from?
Meeting point depends on the option booked. The available start locations include Delta Hotels Calgary Downtown, Moose Hotel & Suites, and Canmore Inn & Suites.
What should I bring for the day?
Bring comfortable shoes, a camera, food and drinks, comfortable clothes, and a charged smartphone.
What items are not allowed on this tour?
Drones are not allowed, and alcohol and drugs are not allowed. Fireworks, diving, and alcoholic drinks in the vehicle are also not allowed.
Does the tour offer free cancellation?
Yes. You can cancel up to 24 hours in advance for a full refund.










