Banff Gondola Hot Springs Bow Falls and Three Lakes tour

REVIEW · CALGARY

Banff Gondola Hot Springs Bow Falls and Three Lakes tour

  • 4.526 reviews
  • 9 hours (approx.)
  • From $59.94
Book on Viator →

Operated by Matrix tours and travel LTD · Bookable on Viator

Traveller rating 4.5 (26)Duration9 hours (approx.)Price from$59.94Operated byMatrix tours and travel LTDBook viaViator

One day, big Banff views. You ride up Sulphur Mountain and get a relaxing break at Upper Hot Springs, with a timed 10:45 AM gondola booking time to keep things moving.

What I like most is the balance: scenic “wow” moments (gondola, Bow Falls, lakes) paired with actual downtime (hot springs and town time on Banff Avenue). The one thing to plan for is cost and timing—admission for the gondola and the hot springs is not included, and the hot springs can be closed on short notice.

If you want a guided hit-list day without charting routes or hunting parking, this fits well, especially with a small group size (max 26).

Key Highlights Worth Paying Attention To

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Key Highlights Worth Paying Attention To

  • 10:45 AM gondola booking time: you’ll have a dedicated summit slot, so the best part of Banff isn’t left to chance
  • Upper Hot Springs (CA$91 per person): plan your budget and have a fallback if it’s closed
  • Bow Falls + Banff Avenue in one run: quick nature payoff plus real town time for lunch and souvenirs
  • Lake Minnewanka + Two Jack Lake: two different “feel” stops—one larger and busier, one calmer and closer to Mount Rundle
  • Max 26 travelers: the pace tends to feel personal, not like cattle herding

A Banff Hits-and-Sips Day: How the 9 Hours Work

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - A Banff Hits-and-Sips Day: How the 9 Hours Work
This is a long, structured day out of Calgary, built around a simple idea: you see a lot, but you still get breaks where you can breathe and choose how you spend your time. Expect roughly 9 hours total, including travel time between stops, with an air-conditioned vehicle and bottled water on board.

The small group size (up to 26) matters more than you’d think. With fewer people, you usually get smoother boarding, easier timing, and less chaos when the group needs to regroup. I also like that the tour leans practical: mobile ticket, clear stop sequence, and guided coordination so you don’t spend your vacation running around with a map app.

One note for planning: the experience requires good weather. If visibility is poor or conditions are rough, it can affect what’s enjoyable and how smoothly the day runs.

Sulphur Mountain Gondola: The 8-Minute Ride That Sets the Tone

The gondola is the centerpiece for a reason. You get an 8-minute ride up Sulphur Mountain for panoramic views of Banff and the surrounding Rockies, and then you’re not rushed at the top. Your gondola stop is about 1 hour 30 minutes, though gondola admission itself is not included.

At the summit, there’s plenty to do that fits different travel styles:

  • Sky Bistro if you want a meal with mountain views
  • Sulphur Mountain Boardwalk for an easy walk with big-picture views
  • Interpretive Centre if you like tying scenery to local story

Comfort and access are also covered. The gondola is wheelchair accessible, and strollers are permitted—useful if you’re traveling with kids or anyone who needs a lower-effort option for the climb.

Practical tip: because gondola tickets aren’t included, budget extra ahead of time. Your tour includes the booking time (10:45 AM), but you still need to pay for admission separately.

Upper Hot Springs: Mineral Relaxation, Plus the One Real Risk

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Upper Hot Springs: Mineral Relaxation, Plus the One Real Risk
Upper Hot Springs is where the tour shifts from “look at the view” to “take your shoes off, mentally reset.” You’ll have about 1 hour on-site, and the facility includes change rooms, showers, and rentals for swimsuits and towels.

The key detail: hot spring admission is not included, and the hot spring cost listed is CA$91.00 per person. That’s a meaningful add-on—so go in with a plan.

Here’s the other thing you should know. The hot springs are operated by Parks Canada, and there was at least one case where the hot springs were closed and the group wasn’t discounted or updated in time. That doesn’t mean it happens every day, but it does mean you should treat hot springs as a “depends on operations” experience.

A smart workaround showed up in the way the guide handled it: when not everyone wanted hot springs, the guide found a nearby park with gardens for the rest of the group. So even if the hot springs don’t work out, you’re not guaranteed to be stuck waiting—your guide may offer an alternative plan on the fly.

Bow Falls and Banff Avenue: Easy Nature, Easy Town

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Bow Falls and Banff Avenue: Easy Nature, Easy Town
After the heat of the hot springs, Bow Falls is an easy win. It’s a wide waterfall on the Bow River just about 1 km from downtown Banff, and you get a short visit of around 15 minutes. Entry is free.

What you can actually do in that time:

  • snap photos (this is a classic Banff camera stop)
  • stroll nearby trails for calmer viewpoints
  • enjoy the scenery year-round

If you’re visiting during spring runoff, Bow Falls gets especially impressive—worth keeping in mind when you’re thinking about when to go.

Then you get real town time on Banff Avenue (about 1 hour 30 minutes). This is where the tour makes life easier for you: you can handle lunch on your own, shop for souvenirs, and just wander without worrying about a tight schedule. Lunch isn’t included, so this is your moment to choose food that fits your tastes and budget.

Lake Minnewanka: Glacial Scale, Boating, Trails, and the “Big Stop” Feel

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Lake Minnewanka: Glacial Scale, Boating, Trails, and the “Big Stop” Feel
Lake Minnewanka is one of the big names in Banff National Park, and you get a focused stop of about 30 minutes. Admission is not included.

This is also the lake that comes with a lot of options, which is handy because 30 minutes can’t cover everything—but it can point you in the right direction:

  • Boating is available (motorized boats are allowed)
  • Hiking and picnicking on scenic trails and viewpoints
  • In winter, you might see ice skating and snowshoeing

The lake also has notable ties to local development. You’ll learn about the submerged old settlement and hydroelectric developments—useful if you like your scenery with context, not just postcards.

One practical consideration: parking can fill quickly in summer. Even though you’re on a tour (so you’re not driving yourself between places), it’s still a reminder that peak-season lakes can come with crowds and slower access.

Two Jack Lake: The Calm Counterweight to the Busier Spots

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Two Jack Lake: The Calm Counterweight to the Busier Spots
Two Jack Lake is a quick stop (about 15 minutes), and it’s a different vibe than Lake Minnewanka. It’s known for peaceful mountain views, especially Mount Rundle in the background.

In a short time, you’ll still get enough to enjoy the setting and grab photos. The lake area is also associated with easy hikes, kayaking, swimming, and picnics, so if you happen to love this kind of water-and-mountains moment, you could easily treat it as a “bookmark for later” and come back for more time.

Entry is listed as free here, which helps keep your add-on costs lower than the hot springs portion.

The Banff Sign Stop: A Quick Photo, a Real Marker

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - The Banff Sign Stop: A Quick Photo, a Real Marker
You end with the classic Banff sign stop. It’s free and takes about 10 minutes.

It’s not a “nature activity” stop, but it serves a purpose. It’s a quick, dependable photo moment and a natural wrap-up after the longer drives and lake time. If you’re the type who likes closing out a day with a clear visual souvenir, this is the kind of stop that saves you from scrambling later.

Guides, Vehicle Size, and the Pace That Keeps You Happy

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Guides, Vehicle Size, and the Pace That Keeps You Happy
This tour lives or dies on two things: the guide’s ability to keep time and the guide’s flexibility when plans shift. The reviews lean hard in the first direction—many people praised guides by name and said the day felt organized and not rushed.

You’ll see recurring positive feedback around specific guides like Aashish, Arun (sometimes spelled Varun in feedback), Hari, and Sanjeet. People also mentioned Daler Sandhu, and even Sandu as part of a guiding team. The common thread: guides who answer questions, coordinate the group well, and adapt when not everyone wants the same activity.

There’s also a safety angle. One reviewer explicitly called out safety around walking and driving as a focus, and that matters on a day that mixes short walks, photo stops, and mountain-area roads.

Now for the honest part: something can go wrong operationally. One negative review described a problem with the vehicle after pickup that led to a long wait and the tour not finishing as planned. That’s not the average experience, but it’s a reminder to keep your expectations realistic—this is a long day with real-world travel variables.

Price and Value: Where the $59.94 Actually Lands

The base price is $59.94 per person, and it’s best viewed as the cost of getting you around in an air-conditioned vehicle with coordination. Included perks:

  • bottled water
  • air-conditioned vehicle
  • the gondola booking time (10:45 AM)
  • mobile ticket

What you should expect to pay separately:

  • Gondola admission is not included
  • Upper Hot Springs admission is CA$91.00 per person
  • Lunch is not included
  • Minnewanka admission is not included
  • Two Jack Lake and Bow Falls and Banff Avenue are free stops

So is it good value? For the right person, yes—because you’re paying for a structured day and guided routing through multiple major Banff touchpoints. If your goal is to see the big hits without doing the driving and logistics yourself, the base price feels reasonable.

If you care most about the “musts” like gondola + hot springs, your total will rise quickly once you add tickets. In that case, the tour is still convenient, but you’ll want to budget like a person who planned ahead—not like a person hoping it’s all rolled into one fee.

One way to think smart: if you’re on the fence about hot springs, decide based on what you’ll actually use. When someone in the group didn’t want hot springs, the guide found an alternative nearby (gardens in a park), which suggests your day can flex depending on your interests.

Who Should Book This, and Who Might Want a DIY Day

This tour fits best if:

  • you want a guided “best of Banff” day with minimal planning
  • you’re short on time and don’t want to string together multiple car days
  • you like a mix of viewpoints, water stops, and town time

It may not be ideal if:

  • hot springs are your single must-do and you’d be unhappy if operations shut it down
  • you prefer fewer stops with longer time in each place
  • you’re traveling with a tight budget once you add admissions and lunch

Should You Book This Banff Gondola, Hot Springs, Bow Falls, and Three Lakes Tour?

I’d book it if you want a ready-made Banff day where the driving and timing are handled for you, especially with the gondola as your anchor and lakes for variety. The small-group feel and the guide flexibility (people praising Aashish, Arun, Hari, and Sanjeet) are the kind of details that usually make a long day feel smooth instead of stressful.

Before you hit confirm, do three quick checks:

  • Budget for separate admissions (especially hot springs at CA$91 per person)
  • Be realistic about the hot springs being operated by Parks Canada and possible closure
  • Wear shoes you’re comfortable using for boardwalks and short walks, since the day mixes quick photo stops with easy walking

If your travel dates are weather-dependent, keep your plan flexible. This tour requires good weather, and the provider offers ways to handle changes if conditions aren’t right.

FAQ

Is the gondola ticket included in the price?

No. The gondola admission ticket is not included, even though the tour includes gondola booking time at 10:45 AM.

How long do you spend at the Upper Hot Springs?

You’ll have about 1 hour at Upper Hot Springs, and admission is not included (listed as CA$91.00 per person).

Is lunch included on this tour?

No. Lunch is not included, but you do get time on Banff Avenue for your own meal and shopping.

Are there free stops on the tour?

Yes. Bow Falls, Banff Avenue, Two Jack Lake, and the Banff sign stop are listed as free stops.

Do you need good weather for this experience?

Yes. This experience requires good weather, and if it’s canceled due to poor weather you’ll be offered a different date or a full refund.

Is the gondola accessible for wheelchairs?

The gondola is wheelchair accessible. Service animals are allowed, and strollers are permitted.

Scroll to Top

Find your next gondola ride

Canal gondolas and sky gondolas, candlelit drifts and summit climbs, in the places that do them best.